All of us here at LeonardAccessories.com do our very best to ship products in a timely matter. On occasion shipping may be delayed due to product availability and the custom build nature of many of our items.
If your order is of an urgent nature and requires express delivery, you should call us at 1-888-590-4769 or email to: firstname.lastname@example.org.We will be happy to see if your item is available for immediate shipping.
Note: Orders placed after 2pm Eastern time will not be processed until the next business day.
Many orders are shipped the same day they are processed but some packages may take 2 to 4 business days before they are shipped out.
Products that are made to order require an extended lead time due to manufacturer production.
Ground Delivery packages should be delivered in 3-7 business days.
For all damaged items you must keep original packaging for claims to be processed.
Although online checkout shows UPS delivery, products are shipped via UPS, Federal Express, or USPS depending on the availability of the item and the warehouse location.
Larger items, including some toolboxes, some ladder racks, Bedslides, etc., are shipped via truck freight and will require signature for delivery.
Please carefully inspect your package for damage before accepting delivery. If you see any damage, either note it on the delivery receipt, or refuse delivery and call us immediately. If the product is delivered damaged and not noted, you will be responsible for all fees.
SHIPPING TO ALASKA OR HAWAII
We will contact you with a shipping quote for your purchase before we send the item for processing. We are currently unable to provide real-time shipping quotes to these locations.
Please note that UPS, DHL, and Federal Express do not ship to post office boxes. If you need your shipment to go to a P.O. Box, please call us toll free at 1-888-590-4769 to place your order.
International shipping charges computed at checkout are estimated. We will notify you if there is any discrepancy in the estimated shipping charges versus the actual shipping cost before sending your purchase.
SHIPPING TO APO/FPO ADDRESSES
Unfortunately, due to size limitations by the United States Postal Service there are many items that are not eligible for shipment to APO addresses.
Please call us to place an order to an APO/FPO address.
Any product that offers free shipping applies only to ground shipping anywhere within the lower 48 states in the USA.
Thank you for your business!